Privacy Policy

How We Protect Your Information

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Effective Date: January 1, 2024
Last Updated: 12/6/2025

1. Information We Collect

Water Damage Atlanta ("we," "our," or "us") collects information you provide directly to us, such as when you:

  • Submit a contact form or service request
  • Call our emergency hotline
  • Sign up for our contractor directory
  • Subscribe to our newsletter
  • Use our damage calculators

Personal Information

This may include:

  • Name and contact information (email, phone, address)
  • Property information and damage descriptions
  • Insurance information when relevant
  • Business information for contractors

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • Browser type and version
  • IP address and location data
  • Pages visited and time spent on site
  • Referral source

2. How We Use Your Information

We use the information we collect to:

  • Provide emergency water damage restoration services
  • Connect you with qualified contractors in our network
  • Respond to your inquiries and service requests
  • Improve our website and services
  • Send important updates about your service requests
  • Comply with legal obligations

3. Information Sharing

We may share your information with:

  • Service Providers: Qualified contractors in our network to fulfill your service requests
  • Emergency Services: When immediate action is required for safety reasons
  • Legal Compliance: When required by law or to protect our rights
  • Business Partners: With your explicit consent for related services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience, analyze usage, and provide relevant content. You can control cookie settings through your browser preferences.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt-out of marketing communications
  • Object to certain processing of your information

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the updated policy on our website.

10. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: