SERVPRO of Cherokee

"Experiencing major water damage to my home for the first time, I had no idea what needed to be done—and honestly, I felt overwhelmed. But from the moment I called Servpro, I felt like I was in safe hands. They arrived within an hour and immediately got to work with professionalism and confidence that put me at ease. Brian, in particular, was exceptional. He was extremely patient and thorough in explaining the extent of the damage and the necessary mitigation steps. He made sure I understood every part of the process, and his attention to detail was evident throughout. He followed all proper protocols and worked closely with my insurance company to ensure they were fully aligned with the mitigation plan, including the extent of drywall and flooring removal required. The entire Servpro team was courteous, efficient, and clearly experienced. Watching them work gave me peace of mind during a stressful time. I truly appreciate their hard work and dedication, and I highly recommend Brian and the Servpro team to anyone dealing with water damage."